Go to “Settings,” then “Users and Accounts,” followed by “Restore Licenses.” Select “Restore.”.If there is an issue with the PlayStation Store, then users will just have to wait for the developers to roll out a fix.This conveys any issues that PlayStation services are potentially having. Click here for the official network service status page. The PS Store can be accessed by web or phone, which can be a dependable workaround in situations where the console app isn’t working correctly.Try making the purchase through the PlayStation Website or the phone app.Similar to the above fix, a console restart may solve the problem.Totally logging out of your account before logging back in will force a reconnection to the PS Store and potentially fix the issue.First, try logging out and back into your account.
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